business…speak the language.
|The people you are
dealing with know their business operations better than you will ever known
them. Rely on their expertise and
judgments. Take the time to see the
business through their eyes, learn how they operate and think. Knowledge is important and adds to your
recommendations until you truly understand the dynamics of the business
operations. Do your
homework...Once someone tried to convince a DC Manager that they need to
develop a third party relationship so if something went wrong, they could
immediately start shipping the next day from that third party….(9-11: Chicken little on terrorism)
| What is the 20% that covers 80% of the financial and
reputational business impacts. Most
people already know what that these are within the company.
“Whack-a-Mole” with the rest
|Keep it simple
|I sometimes think
we in BCP make the planning process cumbersome and more complex than it needs
to be. Yes, there are complex issues
than need to be dealt with but the planning does not have to be cumbersome. I see too many manuals that are 6 inches
thick and think…who reads that stuff.
|Think about what
you need, 20/80 RULE, and go no further….
methods of dealing with issues.
|Tell them what you
want done..fill in the blanks
as much as possible...Department Business Continuity Planners...You are a
coach and mentor
|Make it fun...MOD
Squad t-shirt…recognition for going through the training...Company newsletter
|Remember you are
marketing a product