|Prior to 1989 there
was no formal business continuity program at Levi’s. IT did have a DR program but there was some
questions as to it’s capabilities.
|It was not until
the Loma Prieta EQ that the “light bulb” went on within the company that
Levi’s had a problem. The buildings
were not damaged, but the power was off and people were asked not to come to
work. The DR Team responded by
chartering a jet and flew to Chicago to recover the data.
|They were in the
process of restoring the data when someone in San Francisco said, “Wait a
minute…what good is data recovery….we have no place to access the data! That is when Levi’s realized DR was not
|IA, our friend,
conducted an audit in 1990 and guess what they discovered…Levi Strauss had a
|In Jan 1991, the
COO of Levi’s walked into my office and said, “There is this new job that you
are going to apply for….called Director, Business Resumption” I said, “What is Business Resumption?”
|That started my
journey in “selling life insurance in a singles’ bar’. I was given the responsibility of creating
this department from scratch for the largest apparel manufacturer in the
world. The more I learned, the more
questions I developed….the more I learned that this was not going to be
easy….having a merchandising background I starting looking at how will I
market this program within the company…what is the reason to buy?
|In 1994 we changed
the name to Business Continuity….we wanted to be more proactive in our
approach…how do we lessen the level of effort of recovery and resumption
prior to the disaster occurring.